Haagen Dazs - 2nd encounter

OK, supposed to blog about how good was the ice-cream, and how good is the company (both were great in fact!:))
But I want to also blog about the lousy customer service attitude they have had, despite the fact that Haagen Dazs is an international company, charges way premium on the small scoop of ice-cream.

This is in fact the second time I experienced lousy service from them (the first one I also did blog about it last year in April). Both are different outlet.

Actually, everything went fine from the start. Until we called for the bill.

1st thing that pissed me off (a little bit), was the waiter asked me to fill in a survey form. I only answered first question, which was about "how satisfied do you feel in this visit?". Since it was really nice at the start, I clicked the box "很满意” (very satisfied). Before I can continue the rest (I can't even remember how many questions are there", he said, "ok, that's good enough", and took back the pen and the survey form. I was stunned for few seconds. I had the thought of going to him and asked him to return the form for me to change the answer. This is so horrible.

Next, they brought a small gift (tea beg) inside a nicely wrapped box. My another gf and I like it very much. So we just thought of trying to ask them if it is fine to give us another one? Actually, I knew the answer is no, but I just want to test their professionalism. And, I am right, there is NO professionalism at all. The waiter answered with a mocking expression in his face "no, no extra", he is like saying, "what? you want anotehr one? nei jao xiong (you wished)." There is simply no professionalism in his tone.

So, I have to make a conclusion. Haagen Dazs CEO, if you are reading this, please... with the premium price you are charging, can you have your staff trained properly, to be more professional and have good attitude? They simply just sucks now.

What a shame. Best ice-cream, but served with bad customer service.

Before

After

(We really enjoyed the ice-cream. But I will not want to come back again, at least not with my memory of this visit and last visit still fresh.)

Men are from Mars... really..

Tuesday, 5.30pm, bui bui sent me an email, ask me (I am his personal secretary, free one..) to book a cab for him to his meeting place for Thursday morning.

So I booked. 6pm, emailed him, "bui, booked liao. Cab will come pick you up from house between 9.15-9.25am. Booked under my name. They will call house when reached downstairs first."

Bui replied, "ok. thanks!"

At the same night (Tuesday), I reminded him at home, "bui, Thurs, 9.15-9.25am, the cab will pick you up yah." Bui replied, "ok."

Wednesday, 10.30pm, I reminded him again. "Bui, tomorrow, you wait for the cab call in between 9.15-9.25am yah." Bui replied, "no problem~"

This morning (Thursday), before I left the house to work, my one foot stepping inside the house, the other stepped outside the house, still reminding him one more time, "hon, the cab will reach around 9.15-9.25am yah... bye~" He said, "Oh.."

And I thought after so many reminders, he should remember the cab arrival time.

I reached office this morning, realized got 2 missed calls, and 2 messages. 2 missed calls were from bui bui, and 2 messages, goes like this:

1st sms: "eh the cab is not here yet. how come huh? should I wait for anotehr 5 min?"--- the time was recorded as 9.07am. Clearly he CAN'T remember I told him the cab arrival time is between 9.15-9.25am.

2nd sms:"cab is here. see you tonite. hehe.." --- the time was 9.16am.

I was like :.............

How come he is like my dad, never listen to what mom told him one? and he clearly did not hear what I said these few days. Really sai-hei~~~~...(wasting gas).

Phuffff..... Men are really from Mars...

p/s: Cab here is really on-time, one thing that I find is a bonus in this land.

梁雄胜

He is my highschool friend, lived in the same Garden, and we used to ride on the same Bas Sekolah to school last time. The Bas will pick me up first, then go to his house, and he always get on the bus with slow & steady motion, and we usually just 打招呼 with one 眼神. Every morning like that.

I got the shocking news yesterday, that he passed away. Reason was still unknown yet until this morning, my another high school friend told us he went to Sabah snorkeling, and his greatest hobby 摄影 took his life while he left his friends and took picture alone of the under sea beautiful sight.

His body was cremated. And his parents throw his ashes to the Port Klang. I simply cannot imagine his parents pain.

Told my hubby this sad news yesterday. He asked me, "were you close to him?". Very sad, we were never very close even though same Garden, same class, same Bas Sekolah. But, I told my hubby we were highschool mates, and went through lots of ups & downs together, and this piece of "close" is priceless.

The last we get together was highschool 9th year re-union. I remembered he even proposed to come pick me up from the house to go to the venue together, so I can wear high heel shoes without the hassle of driving. He told me about his job that time, and also his new hobby with the camera. I remembered asking him "Got gf or not?". I think his replied that time was a bit "blur", ended up he just simply said, "not met one yet lah", and the conversation with the gf was ended.

I wonder did they pick up his camera that was with him at his last moment of life. The pictures must be full of his beautiful snapshots, even though is of last moment.

雄胜，你安息吧。你的漫画和你的大眼镜会永远在我回忆里头。

To anonymous

Yes, I know you sure will read my blog again, you just don't listen to people's advice, don't you?:)

So what I like to play sudoku?
So what I don't like my SH life here?
So what I like to vent out my frustration in my own blog?

After all, you are just a nothing-anonymous.

And I know you gonna comment something nasty again. Go ahead. Do it here. Don't do it on some other people's blog. WHat? don't have the guts? Just like you like to use anonymous nick to say somehting nasty to people?:)

Addicted to Sudoku

There are 2 types of people in the world, one is addicted to Sudoku, and the other is about to be. (quoted from the author of a Sudoku book, Pete Sinden, who now lives & works in London)

I am so addicted to Sudoku lately. And it all started with my mom. She is at level 4th now (they called it "migraine" level, the level that gives you headache). We were competing with each other last time when I was in KL, solving the same set and see who has it done faster. First game, she got it so fast. I was so frustrated and I scrambled the paper and throw it onto the floor. Second game, I was the champion, and my mom was not very happy about it, she said, "play one more time". Haha...

I then bought the book from KL (not sure can get from here or not?). It was really fun!

There was one morning, because of this game, I was seriously late for work.

And last night, I dreamt of all the 5's and 7's and 8's in the 9-square boxes.

So, I told myself. No more sudoku game for the next few days.

By the way, I am at "painless" level. There are "tricky" and "nasty" levels before you reach "migraine". Such cute names... Oh I really love playing it:p

“师傅，走高架！”

昨天，遇到一件怪事。

昨晚我们因为工作得晚（可怜的Bui Bui 等了我许久，我最近实在是太忙了！），所以打车回家。

上了车，跟师傅打了招呼要到哪儿去，我们就坐在后面聊天。

突然，他转右。没上到高架！

我就问他，“师傅，我们要去xxx的，你不用高架吗？”

他回答：“现在又不是堵车时间，我们走下面更好。上高架的路，前面有3个红绿灯。我不高兴走呢。”

我和 Bui Bui 对望了一眼，开始打眼色，眼色的大概意思是，“他到底懂不懂？” 但是基于他很肯定地告诉我们他不高兴走高架前面的3个红绿灯，我们也不敢逆他的意思。怕怕。

结果，我们用了30分钟才到家，平时，打车最多用15分钟就到的。我们走高架下面，结果等了6个红绿灯。

在拐进我们家之前的路，他开始说话。我们还以为他会不好意思地跟我们道歉。怎么知道，他竟然说：“你看？省时间吧？走高架还可能被人家碰屁股呢！”

我和 Bui Bui 沉着气，我很想讲他的了 --- “你会不会算术的？你不高兴走3个红绿灯，但你高兴走6个红绿灯？”

而且，他很自豪。我们觉得他真的有一点奇怪。快快付了钱跳下车，我和bui bui 说，下一回我们上了车，一定要立马说：“师傅，走高架！”

Arghhhhhhhhhh pls return my taste bud!!!

I am back for some business trip:) Yah, I wish I have more of this kinda business trip. One month once, I don't mind. haha... anyway..

I just discovered I no longer like my hokkien mee. I was feeling so disasterous about this discovery. This afternoon, I ordered my favorite hokkien mee, and I couldn't finish it!! I hate this kinda feeling. It is like betraying my roots like that. Shit, does it mean my taste bud has totally changed?

I also not getting very excited about nasi lemak, not even the ikan bilis in the nasi lemak.

I don't like pork-meat noodle anymore. Zoo-yuk-meen does not get me excited anymore, not even with the extra egg.

And then, I don't feel like eating the bak-boh (猪肉干） anymore. Not even my favorite 我来也！

I find myself sooooooooo sooooooo soooooooo disgusted when I started missing the 5th floor dim-sum place at my SH office on my 3rd day in KL. YUCKS!!!! SHIT!!!!! ARGHHH!!!!

I think I am sick... I need to find a doctor to fix my taste bud. This is not funny... Not funny at all.

Money Changer

Do you know that "Money Changer" in China does not mean two-way type of money changer, despite the fact that they posted both buy & sell exchange rate on the board? Well, at least this is what I find out from the stupid suck attitude "Money Changer" in the Pudong Airport.

I wanted to change some ausie dollar, so since I was in Pudong Airport, I went to the counter, told him I want to buy 1000 ausie dollar. The guy, replied in the most disgusted tone of voice, "不换的！".

I was very pissed, but I hold my anger. I wanted to tell him, "fuck you, you 不换，why you posted both buy and sell on the board?"

For some reason, I felt I was bullied, and I was holding my tear back.

I called my hubby right after that, complaining to him, if it is not because of him working in SH, I will leave this lousy place without regret and without tear IMMEDIATELY!

I don't understand why they so stupid, if the exchange is really just one way, can you don't use "money changer"? The last I was told, money changer involves both buy & sell meaning. You idiot bastard!!!

I so wanted to call the complaint toll-free number to report that idiot attitude.

I realized I was more pissed by his attitude and not by the fact that I could not buy the ausie dollar from the airport for dunno what stupid reason (am not interested to find out!).

This land is so good to produce sucker!

A day without "cell"

Have you experienced your soul is out of your body?

I felt it whenever I forgot to bring my cell with me to work.

The feeling is like, "would I miss some important calls?"

And best part is, if you are meeting your friends for lunch or dinner, and you told her to wait for you at some BIG compoud, e.g. KLCC front door, and after that conversation, you left the house, half way driving there, you realized you forgot your handphone.

So, you waited at KLCC front door patiently. Best part again, it was raining heavily, and your friend was not here yet at the agreed time, and you forgot to tell her which KLCC front door!

I was watching the new "上海滩" series lately, the one starred by the lengchai 黄晓明. (when he acted for 神雕侠女, he was so fat. I didn't know he can be so yao-ying in 上海滩). There was one scene, when the heng-dai wanted to find a way to tell 丁力 (he was at another site) that the 金大中 has kidnapped his mom, it appeared to me that if there was cellphone invented during that time, it will save his heng-dai great amount of effort to tell him this news. Cellphone is so important.

And today, I forgot to bring cellphone to work again. Arghh... reached office, first thing I did was email those important persons of mine to tell them I forgot my handphone and please call my office number if they need to reach me. And.. I am meeting my fren for lunch. It made me think back the KLCC incident. Oh Gosh....

Cellphone has made us become so dependant.

a stupid bimboo

Miss Zoo is someone I hated most in the company, besides my assistant and Mr. JZ.

Why I hated Miss Zoo? Because I find that she is very fake, and her boh is also very fakingly big and she likes to wear low-cut clothes to out-shine it. OK.. let's not get too personal, I hate her mainly is because of her 不可一世 attitude, like she is very good, other people are all her slave. And she always so fakingly good to my boss, like want to lesbian with her like that, yucks. I hate her to the bone.

Today, my bad luck day, I same lift with her (i was going down to meet my hubby for lunch).
Miss Zoo:"wah.. lunch time eat with him, dinner time eat with him, so sweet."
me:"no lah, not everyday like that."
Miss Zoo:"btw, for next week training in KL, how do we go to the office from hotel?"
me:"(wah lau, taxi lah... u think what? I should fetch u is it??) -- taxi lah!"
my boss :"yah! taxi!"
Miss Zoo:"what's the office address?"
As if she does not know we have intranet?? I was looking at my boss to see what's her reaction.
my boss:"go download from intranet. it's all there.."
Miss Zoo:"is it safe to take taxi from hotel?"
As if scared people will rape her... i was going to answer "it is safe provided you don't wear low cut shirt and expose your boobs on the street." but I refrained myself saying it out.

First of all, she expects me to give her the KL office address where it is already in intranet. Secondly, she expects I go fetch her from hotel (please................). Does the words, "I am an idiot" chopped on my forehead today?

And, she always think KL is a lousier place than Shanghai. Like she will still take taxi from KLIA to Le Meridian hotel when the HR already instructed her to take the KL Express Railway, fast and cheap. No, she has to take bloody taxi, slow and expensive. She must be thinking the KL Express is just like the subway here. Stupid woman.

She is such a bimboo. I really hate her.

blablabla

Just when I was about to pack all the heavy clothes into a box (I thought winter is over) after 2 days of 20 degree celcius, yesterday, was "big wind big rain"(大风大雨） and temperature today is near zero (was freezing out there~~~~). Sigh... besides feeling dulan about winter is still here, I am more upset that our dear Mr. Earth is really sick. Look, he is behaving weird lately (there was few days, morning 2 degree, afternoon 20+ degree, and at night was 5 degree), and this year winter is considered the warmest in the past dunno many years. All the vege is over-supplied.

Mr. Earth.. u hang on first ok, don't "sneeze" badly... I got many things unsettled yet - like having baby, firing my assistant, and pushing some cheena lang along my walking pathway (so that they don't push me later, I push them first. muahaha), etc... Until I finished doing all these, you don't "sneeze" yet please..... PLEASE!!

Having said that, I was very happy lately. I am going back to KL for work-purpose for a week, yes, KL again!!! hohohoho... I can hug my dear mama again!! I miss her so much... of course, my big belly dad, hahaha...:) Best of all, i can do more shopping at MidValley. I love midvalley... I thinking, if I am financially more "free", then I want to buy the new condo next to it, so I can morning shop, afternoon shop, at night shop. My second dream. (Have I told you guys my first dream is to stuff my bolster with all 100 USD notes and hug it to sleep every night?? My hubby said I very 拜金主义. haha.. anyway..).

I missed out butter crab last 2 weeks in KL. I am gonna "claim" it this time!! and Klang bakuteh!!!

Talking about eating, in my this trip, I find many of the food that I once thought was the best in heaven, was not the same anymore. The zhu-yuk-fen behind the HLA, no longer tastes good. I was so disappointed :( And for the best dim-sum place I used to think, is no longer the best too (i was murmuring that the Shanghai dim sum tastes better than it). I was so sad. And.. last time I thought wun-tun mee of that stall sucks, last 2 weeks I went back, tried it, it was the best!

My fren reasoned it to me that my taste buds has changed to SH-nese style. I pui pui pui to her.

yucks...

Thank God I still like Hokkien Mee.

Talking about mee, this time I want to eat Shung-Har Mee!!!! hohohoho...

(saliva drooling again..)

Pressure Cooker

I have decided to purchase a pressure cooker!:)

Last night saw a TV Home Shopping channel, it was advertising this pressure cooker, can cook green pea soup in 5 minutes!! and steam fish, chicken soup, 腊肉饭！oh...

I can't wait for this "toy" to reach my door. Bui Bui is gonna love my cooking even more:)

By the way, 春天已到！冬天终于过去了。好心情：）